CLEARWATER, FL

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PRIVACY POLICY

This Privacy Policy discloses the privacy practices for Caring Hearts Residential Services, LLC (Florida) (referred to herein as "Caring Hearts," "we," "us," or "our") and applies solely to information collected by our website, caringhrs.com

We are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This policy will notify you of the following:

What personal identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect your information.

1. Information Collection, Use, and Sharing

Caring Hearts is the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, phone, web forms (such as "Request Free Information"), or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us (e.g., setting up a consultation, providing service information). We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request (e.g., coordinating with a service partner if required for a specific type of care, or using secure internal communication tools).

Unless you ask us not to, we may contact you in the future via email or phone to tell you about updates to our services, special offers, or changes to this Privacy Policy.

2. Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided below:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.

3. Security

We take rigorous precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

We use encryption to protect sensitive information transmitted online. You can verify this by looking for "https" at the beginning of the address of the web page.

We also protect your information offline. Only employees and Care Managers who need the information to perform a specific job (e.g., scheduling, billing, or client services) are granted access to personally identifiable information. The systems and servers in which we store personally identifiable information are kept in a secure environment in our Caring Hearts Florida office.

4. Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners (e.g., analytics providers) may use cookies on our site. We have no access to or control over these third-party cookies.

5. Sharing (Aggregated Data)

We may share aggregated demographic information with our business partners and advertisers. This aggregated information is not linked to any personal information that can identify any individual person.

6. Links to External Sites

This website contains links to other external sites (such as local elder care resources or medical facilities). Please be aware that Caring Hearts is not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personal identifiable information.

7. Privacy Commitment and SMS Opt-Out Policy

Our Commitment: We are committed to protecting your privacy. Your personal and mobile information will not be shared with external organizations for marketing purposes under any circumstances. Strict internal controls are in place to prevent unauthorized sharing of your information.

SMS Opt-Out: If you receive text messages from us, you may opt out of SMS communications at any time:

Reply to any SMS message with the word “STOP” to unsubscribe.
For further assistance, please contact us directly.

8. Updates to This Policy

Our Privacy Policy may change from time to time. All updates will be posted on this page with a revised effective date. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

If you feel that we are not abiding by this Privacy Policy or if you have any questions or concerns, please contact us immediately:

Caring Hearts Residential Services, LLC (Florida Office)

Phone: (727) 312-0884
Email: joanna@caringhrs.com
Address: 13920 58th St N Ste 1002, Clearwater, FL 33760